Customers can exchange/ return their order within 5 days after an order has been delivered only if the delivered item/material is damaged or defective.

All items must be in unused condition with all original tags attached and packaging intact.

Please call us at 7303708400 or send us an email at [email protected] with images of the damaged or defective item/s before initiating a return or exchange.

Defective products need not be sent back to us unless confirmed by the Customer Care team. After the necessary due diligence and confirmation from us we will depend on your chosen option:

• Either refund the product amount to you through the same route as that was used to make the payment at the time of placing the order.
• Or ship out a replacement to you at ZERO additional cost.

You will be updated via email with details of the refund or replacement (including tracking details of shipment).

For Return/Exchange of non-defective and undamaged products, upon our confirmation, you are requested to ship the product(s) back to us, as we do not have a reverse pickup facility yet. Please pack the items securely to prevent any loss or damage during transit. You can courier the product(s) to the address mentioned below:

Appetite Food,

A211, Sarita industrial Estate Opp Dahisar Toll Naka Dahisar East Mumbai 400 068

After we receive your courier and perform all the necessary quality checks, we will either approve or disapprove the return or exchange. If approved, then depending on your chosen option we will :

You will be updated via email with details of the refund or replacement (including tracking details of shipment).

International orders are not eligible for return/ exchange unless an incorrect product has been delivered.

CANCELLATION POLICY

Orders that have been shipped CAN NOT be canceled.

For Cancellation of the Order before it has been shipped, please call us directly at the 7303708400 or email us at [email protected] and we will put in our best effort, to work it out for you